# Corebee Customer Support MCP server

> Lets an AI agent triage conversations, draft replies, manage knowledge bases, and pull support reports from a hosted support inbox.

- Repository: https://github.com/Corebee-AI/corebee-plugin
- Page: https://hostedmcp.org/servers/corebee-ai/corebee-plugin
- Transport: remote
- Stars: 0
- License: MIT
- Latest version: 2.2.0

## Install

### Claude Code

```sh
claude mcp add --transport http corebee-plugin https://corebee.ai/api/v1/mcp/stream
```

### Cursor (`~/.cursor/mcp.json`)

```json
{
  "mcpServers": {
    "corebee-plugin": {
      "url": "https://corebee.ai/api/v1/mcp/stream"
    }
  }
}
```

### VS Code (`.vscode/mcp.json`)

```json
{
  "servers": {
    "corebee-plugin": {
      "type": "http",
      "url": "https://corebee.ai/api/v1/mcp/stream"
    }
  }
}
```

### VS Code CLI

```sh
code --add-mcp '{"name":"corebee-plugin","type":"http","url":"https://corebee.ai/api/v1/mcp/stream"}'
```

### Codex

```sh
codex mcp add corebee-plugin --url https://corebee.ai/api/v1/mcp/stream
```

### Codex config.toml (`~/.codex/config.toml`)

```toml
[mcp_servers.corebee-plugin]
url = "https://corebee.ai/api/v1/mcp/stream"
```

### Gemini CLI

```sh
gemini mcp add -s user --transport http corebee-plugin https://corebee.ai/api/v1/mcp/stream
```

### Gemini settings.json (`~/.gemini/settings.json`)

```json
{
  "mcpServers": {
    "corebee-plugin": {
      "url": "https://corebee.ai/api/v1/mcp/stream",
      "type": "http"
    }
  }
}
```

## Tools (46)

- `list_conversations`
- `get_conversation`
- `bulk_export_conversations`
- `reply_to_conversation`
- `assign_conversation`
- `close_conversation`
- `reopen_conversation`
- `add_conversation_note`
- `set_priority`
- `add_label`
- `bulk_close_conversations`
- `bulk_snooze_conversations`
- `bulk_tag_with_sentiment`
- `bulk_add_note`
- `list_contacts`
- `get_contact`
- `create_contact`
- `update_contact`
- `add_contact_note`
- `delete_contact`
- `bulk_delete_contacts`
- `list_knowledge_sources`
- `get_knowledge_source`
- `search_knowledge`
- `add_knowledge_url`
- `update_knowledge_source`
- `delete_knowledge_source`
- `get_metrics`
- `get_agent_performance`
- `get_channel_analytics`
- `get_trends`
- `export_report`
- `export_report_task`
- `list_widgets`
- `get_widget_settings`
- `list_team_members`
- `get_organization_settings`
- `update_widget_settings`
- `configure_widget_appearance`
- `configure_widget_behavior`
- `a2a_knowledge_agent`
- `a2a_escalation_agent`
- `a2a_diagnostic_agent`
- `a2a_action_agent`
- `delivered`
- `private`

## FAQ

### What can the AI agent do with Corebee?

The agent can triage conversations, draft replies, look up customer information, manage the knowledge base, and generate support reports.

### Does the plugin store my credentials?

No, the plugin does not store credentials; it uses OAuth 2.1 and your client manages the tokens.

### Can I use this with Claude Code?

Yes, you can use it by running specific commands in the terminal to add the plugin and authenticate.